Customer Service

Experience, teamwork and commitment are the foundation that long-lasting relationships are built on. Ivarson is committed to providing customers with the highest quality replacement parts and service to help limit your “downtime.”

Our services include:
  • Large inventory of replacement parts.
  • On-site service technicians.
  • Technical training programs.
Order Requests
Plese send your order requests to customerservice@ivarsoninc.com

Customer Service Hours
Monday through Friday, 7:00 a.m. – 5:00 p.m. CST
Except for holidays

After Hours Support

The extensive knowledge and expertise of our organization is always on hand to support you.

For after hours support related to spare parts and weekend service please call 414-349-1885 or email support@ivarsoninc.com with your name, organization, phone number, machine type and brief description of your problem.

Service

The success of every dynamic organization depends upon the strength of its most important resource – its people.  Ivarson Inc. service and technical support team is dedicated to supporting our customer’s needs.  Our team of skilled personal rely on their years of training and experience to assist you in defining a problem, recommending a solution and implementing a action plan to help limit downtime and keep your equipment running at peak performance.  We are available to assist you with the following;

  • On-site service repairs and rebuilds for all equipment we represent.
  • Electrical and mechanical support.
  • Technical phone support.
  • Machine start-up assistance.
  • Equipment maintenance plans.

Spare Parts

In need of a missing or urgent part?  Ivarson Inc. inventory of quality spare parts allows your equipment to keep running at peak efficiency. Our inventory has been built on customer demand to help us ensure we have the right parts when they are needed most.  If we do not have the part available, our in-house machine shop can react to your immediate needs providing you the quickest delivery possible.  More importantly we only promise what we can deliver.  We believe in accurate delivery dates to help you maintain your production schedules and budget considerations.  This service emphasizes our motto “Our commitment to quality and to the needs to our customers remain our top priority.”

Inaddition our experienced Customer Service Representatives can also provide you information and services to assist you in maintaining your spare part inventory including recommended equipment spare parts lists and inventory management and review programs.  Contact us today and find out how we can help you.

Upgrades & Rebuilds

Refurbish and enhance the performance of your existing packaging equipment at a fraction of the cost of new equipment with a Ivarson equipment upgrade or rebuild.  Our qualified staff will work closely with you offering our expert advice on the latest technologies and benefits you will realize.

Ivarson Inc. is constantly working on improvements for all equipment we support.  We offer both electrical and mechanical upgrades to increase equipment efficiency and prolong the life of the machine.  Many of these upgrades are easily installed into machines already in the field.

Contact us and we can discuss what type of benefits can be realized with the upgrades shown below or improvements you would like specifically engineered to meet your needs.

Ivarson IV Flo Saver - Benhil Equipment  VIEW BROCHURE

Training

The employees of your company are valued assets and determine the success of your company. Ivarson Inc. recognizes the significance of effective training programs to improve your total operation.  We offer individual training programs customized to help you achieve your goals.  Developed by our highly knowledgeable staff our programs target the following training options:
  • Operator Training
  • Preventative Maintenance
  • Butter Making
  • Equipment Repair

Copyright © 2025 Ivarson Inc.